Refund Policy
1. No Refunds on Purchased Courses
At Marvi Academy, we are committed to providing high-quality educational content. Due to the nature of our digital products and services, we do not offer refunds once a course has been purchased. All sales are final.
2. Exceptions for Service Failures
We stand behind the quality of our courses and are committed to delivering the content and services as promised. If, for any reason, Marvi Academy is unable to provide the course or service as described at the time of purchase, you may be eligible for a refund. Such cases include:
Technical Issues: If you are unable to access the course due to a technical failure on our end that we cannot resolve within a reasonable timeframe.
Content Availability: If the course content is not made available as described in the course listing at the time of purchase.
3. Requesting a Refund
If you believe you are eligible for a refund based on the conditions outlined above, please contact our support team within 30 days of your purchase. Provide detailed information about the issue, including your order number and the nature of the problem. Our team will review your request and respond within 7 business days.
4. Changes to This Policy
Marvi Academy reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will apply to purchases made after the effective date of the change.
Contact Us
If you have any questions about our Refund Policy, please contact us at info@marviacademy.com.
Effective Date: 01-09-2024